Microsoft CRM Online
Easy to use processes for sales, marketing, and customer service departments. Plan and manage marketing campaigns, your sales pipeline, and the customer service you offer in accordance with your customers SLAs. Monitor and report on marketing campaign performance, opportunities and pipeline forecasts, and customer service satisfaction and response times. Align your sales and marketing functions and ensure that you are delivering five star customer service.
IT Service Solutions for CRM
We ensure that Dynamics-IT is successfully embedded into your organisation via our tried and tested Rapid Deployment Process and Customer Success Program. Working with a dedicated Customer Success Engineer, from product scoping to implementation and training planning and delivery, you can be sure that Dynamics-IT will work in the way that you want it to and that your users will be 100% confident in using the system.
Project Development Services
Manage internal and client IT projects and implementations, plan and allocate resources, log chargeable time and expenses; report on project progress. Work with processes and project management capabilities that have been specifically designed for your organisation and industry.
Incredible User Support
When we implement Dynamics-IT we look at everything from a long term perspective. That means that even after you go live and you are using the system within your business, our team of experts are on hand to help. We offer online and telephone support, and all as part of your monthly user licence fee.